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A real person, at Dubai Internet City, ready when you are.

Questions about a Salik tag reload, a missing Etisalat top-up or a fleet account? Pick the channel that suits you. We aim for a first reply inside ten minutes during business hours, two hours otherwise.

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Support topics

What can we help with today?

Pick whichever fits best. The right team will be on the other end — no escalation queues.

Dubai highway gantry — Salik billing support

Salik & toll questions

Missing balance after a recharge Salik request? Need help registering a new tag? The Salik desk handles every Dubai toll top-up issue you can run into.

Credit card and smartphone — billing and payment support

Payments & refunds

Questions about a charge on your statement, a card decline or a refund timeline? Billing replies in under an hour, every weekday.

Business meeting — fleet and corporate account support

Fleet & corporate

Running ten tags or a hundred? Our fleet team sets up consolidated billing, role-based access, and bulk top-ups across Salik and UAE carriers in one dashboard.